HimLocal Policies
The policies below govern your use of the HimLocal marketplace and purchases made through himlocal.com. Please review them carefully.
These are HimLocal's platform-wide policies, applying across every category (stays, food, retail, adventure and more). Each vendor may publish its own policies for its store — where a vendor policy exists, it takes precedence for purchases made from that vendor. You'll find the vendor's policies on their own store page at checkout.
Terms of Service
Welcome to HimLocal. By accessing or using our platform at himlocal.com and all vendor subdomains (*.himlocal.com), you agree to these Terms of Service.
Privacy Policy
HimLocal ('we', 'us', 'our') respects your privacy and is committed to protecting your personal data in compliance with the Digital Personal Data Protection Act 2023 (DPDP Act), the Information Technology Act 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011. As a Data Fiduciary under the DPDP Act, we process your personal data only for the purposes notified to you and on the basis of your consent or other lawful grounds. By creating an account or placing an order you consent to this processing for order fulfilment and the related purposes below.
Returns & Refunds
How returns and refunds work for purchases made through HimLocal. Every order is sold by an independent vendor, so ALWAYS check the exact return policy shown on that vendor's product or store page — the vendor's own policy governs your order.
Shipping & Delivery
General shipping information for orders placed through the HimLocal platform.